Aqtor!, a provider of orthopedic and mobility aids in the healthcare sector, faced inefficiencies in appointment management that impacted operational productivity and patient experience. ACA Group implemented Planit, a digital planning and scheduling system, to streamline appointment workflows and optimize resource allocation. This solution reduces administrative workload, improves care quality, and increases customer satisfaction by enabling faster, more efficient patient service.

VDAB, a public employment service in the government sector, needed to ensure continuity of its district work voucher system after its external provider discontinued the service. ACA Group developed a secure digital platform to manage and distribute electronic district work vouchers, ensuring compliance and operational reliability. This solution enables uninterrupted service delivery, supports local community work initiatives, and improves efficiency in voucher management and administration.

MuseumPASSmusées, operating in the cultural and tourism sector, aimed to improve access to museums but relied on a physical pass that limited efficiency and user insights. A digital mobile app was introduced in 2022 to provide access to over 240 Belgian museums and capture user data. This digital solution increased accessibility, reduced helpdesk inquiries, enabled data-driven insights, and strengthened customer engagement and loyalty, with more than 130,000 downloads.

The Flemish Department of Culture, Youth and Media (CJM), a public sector organization, aims to connect cultural institutions with citizens using historical data and personal interests but faced challenges in data sharing across organizations. ACA Group is implementing a data platform based on a data mesh architecture to enable decentralized data sharing and governance. This solution supports data integration, enables data-driven services, and helps launch personalized cultural experiences for the Flemish public.

Waste Vision, a provider of smart IoT solutions in the waste management sector, needed to optimize waste collection processes but faced inefficient routing and operational complexity. ACA Group developed a mobile navigation app that uses data-driven route optimization to streamline collection workflows. This solution reduces errors, improves efficiency, and supports sustainable urban waste management by enabling more effective and predictable collection operations.

AvioBook, a provider of aviation software solutions, needed to optimize internal processes for navigation database distribution while improving its external customer interface. Facing inefficiencies and outdated systems, the company sought a scalable digital solution. ACA Group supported the development of an optimized platform that streamlines data distribution workflows and modernizes the user interface. This solution improves operational efficiency, enhances customer experience, and supports reliable delivery of aviation data services.

Group IDEWE, a provider of workplace health and wellbeing services, aimed to improve employee health management but needed a scalable digital solution for personalized guidance. In collaboration with KU Leuven, a mobile app was developed using data-driven algorithms to deliver tailored health advice. This digital health solution empowers users to manage their wellbeing, increases engagement, and supports preventive healthcare through personalized, data-based insights.

OVAM, a public environmental agency in the waste and materials sector, needed a digital solution to support asbestos inspections and data collection for safer buildings. ACA Group developed a mobile-first inspection app with offline functionality, enabling experts to document findings, upload plans and photos, and synchronize data later. This solution improves field efficiency, ensures accurate data capture, and supports scalable asbestos inventory management.

Energie.be, an energy provider in the utilities sector, wanted to help customers better understand and optimize their energy contracts but lacked a simple comparison tool. ACA Group developed the Tariefcheck, a web-based calculator that analyzes usage data to estimate potential savings. This digital solution improves customer insight, simplifies tariff comparison, and increases engagement by enabling users to quickly identify savings of up to €1,000 per year.

Energie.be, an online energy provider in the utilities sector, needed a scalable digital platform to support transparent pricing and seamless integration with external referral channels. ACA Group developed a high-performing website with system integrations to enable end-to-end digital customer journeys. This web solution improves user experience, supports lead generation through referrals, and enables efficient online operations aligned with Energie.be’s transparent business model.

The Vlaams Energieagentschap (VEA) , a public sector organization in the energy industry, wanted to provide citizens with clear insights into the energy efficiency of their homes. The challenge was to simplify complex calculations into an accessible digital tool. A user-friendly web application was developed to calculate home energy performance. This resulted in improved digital public services and increased citizen engagement in energy efficiency.