Energie.be and ACA Group develop Tariefcheck: quickly and smartly compare energy contracts

Energie.be, an energy provider in the utilities sector, wanted to help customers better understand and optimize their energy contracts but lacked a simple comparison tool. ACA Group developed the Tariefcheck, a web-based calculator that analyzes usage data to estimate potential savings. This digital solution improves customer insight, simplifies tariff comparison, and increases engagement by enabling users to quickly identify savings of up to €1,000 per year.

Challenge

Many Belgian households overpay for energy due to complex pricing strategies, and Energie.be wanted to empower customers to easily find potential savings.

Solution

Energie.be partnered with ACA Group to develop the Tariefcheck, a personalized tool that quickly shows customers how much they can save and facilitates switching providers.

Approach

Through a collaborative hackathon and agile development, ACA Group leveraged their technical expertise to rapidly build the Tariefcheck, incorporating complex scenarios and optimizing Energie.be's internal processes.

Result

The Tariefcheck, launched recently, is expected to attract new customers, streamline customer service, and plays a key role in Energie.be's market strategy, empowering customers to save and simplifying operations.

Tom Van Den Bosch, CEO of Energie.be, explains that many Belgian households are paying far too much for energy: "Over 1.2 million households pay up to €1,000 too much annually. Despite our competitive prices, larger providers with complex and misleading pricing strategies dominated the market. That’s why we wanted to create a simple, effective way to raise awareness about savings potential and enable consumers to choose a provider that’s the best long-term option."

The solution? A personalized Tariefcheck that lets consumers instantly see if and how much they can save, and switch providers within 30 seconds.

"It needed to be better than existing comparison websites that only evaluate the current offers from other providers without accounting for your current contract, which you might have signed months ago", adds Tom.

The tool doesn’t just provide immediate insights into potential savings, it also accounts for complex scenarios like variable rates and social tariffs. Weekly meetings and rapid iterations made sure that these exceptions were handled effectively.

Tom Van Den Bosch

CEO at Energie.be

Tom Van Den BoschCEO at Energie.be

Tariefcheck? Check! 💡

The Tariefcheck is set to make a big impact. This user-friendly tool helps customers quickly and easily find potential savings while attracting new users. At the same time, it optimizes customer service operations.

Energie.be values ACA Group's strategic thinking, critical questioning, flexible approach, and technical expertise, which highlighted the collaborative nature of the partnership. The project was completed successfully within months, demonstrating ACA Group's speed and efficiency. The Tariefcheck now plays a key role in Energie.be’s market strategy, positioning them for future growth and improving customer engagement.

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Let's work together!

Are you wondering of a custom made tool could help your organisation grow?

Reach out now

Let's work together!

Are you wondering of a custom made tool could help your organisation grow?

Reach out now

Let's work together!

Are you wondering of a custom made tool could help your organisation grow?

Reach out now

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