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Energie.be and ACA Group develop Tariefcheck: quickly and smartly compare energy contracts

Energie.be, an energy provider in the utilities sector, wanted to help customers better understand and optimize their energy contracts but lacked a simple comparison tool. ACA Group developed the Tariefcheck, a web-based calculator that analyzes usage data to estimate potential savings. This digital solution improves customer insight, simplifies tariff comparison, and increases engagement by enabling users to quickly identify savings of up to €1,000 per year.

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01

Challenge

Many Belgian households overpay for energy due to complex pricing strategies, and Energie.be wanted to empower customers to easily find potential savings.


02

Solution

Energie.be partnered with ACA Group to develop the Tariefcheck, a personalized tool that quickly shows customers how much they can save and facilitates switching providers.


03

Approach

Through a collaborative hackathon and agile development, ACA Group leveraged their technical expertise to rapidly build the Tariefcheck, incorporating complex scenarios and optimizing Energie.be's internal processes.


04

Result

The Tariefcheck, launched recently, is expected to attract new customers, streamline customer service, and plays a key role in Energie.be's market strategy, empowering customers to save and simplifying operations.

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About Energie.be

Energie.be is a Belgian energy provider focused on transparency, simplicity, and competitive pricing. With a promise of "honesty above all," they offer 100% transparency on their consistently low rates—no hidden fees or complex terms. Energie.be makes switching providers as straightforward as possible and provides practical tools, such as the Tariefcheck, to empower customers to uncover their savings potential and make informed decisions about their energy contract.

Challenge

Helping customer maximize savings

Tom Van Den Bosch, CEO of Energie.be, explains that many Belgian households are paying far too much for energy: "Over 1.2 million households pay up to €1,000 too much annually. Despite our competitive prices, larger providers with complex and misleading pricing strategies dominated the market. That’s why we wanted to create a simple, effective way to raise awareness about savings potential and enable consumers to choose a provider that’s the best long-term option."

The solution? A personalized Tariefcheck that lets consumers instantly see if and how much they can save, and switch providers within 30 seconds.

"It needed to be better than existing comparison websites that only evaluate the current offers from other providers without accounting for your current contract, which you might have signed months ago", adds Tom.

The tool doesn’t just provide immediate insights into potential savings, it also accounts for complex scenarios like variable rates and social tariffs. Weekly meetings and rapid iterations made sure that these exceptions were handled effectively.
Tom Van Den Bosch
CEO at Energie.be
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Quote CEO Energie.be
The tool doesn’t just provide immediate insights into potential savings, it also accounts for complex scenarios like variable rates and social tariffs. Weekly meetings and rapid iterations made sure that these exceptions were handled effectively.
Tom Van Den BoschCEO at Energie.be
energie.be logo
Quote CEO Energie.be
Solution

A better and faster comparison tool

To develop this tool efficiently, Energie.be partnered with ACA Group. Tom explains: "We organized a hackathon together to rapidly build the Tariefcheck. ACA approached the challenge with a critical eye and began development immediately."

In collaboration with Energie.be’s team, ACA Group outlined all user stories and designed the tool. Thanks to their technical expertise, the first version of the Tariefcheck was delivered in just 1.5 months.

Desktop energie.be
Approach

Efficiency and simplicity

In addition to developing the Tariefcheck, ACA Group helped optimize Energie.be’s internal processes. Previously, comparing a customer’s invoice to current market offerings was a manual and time-intensive task. ACA implemented a system that automatically recognizes and processes invoice data, dramatically improving efficiency.

"This saves us not only time but also costs", says Tom. "The Tariefcheck makes it easier for customers to save and simplifies the work for our customer support team."

Result

Driving customer acquisition and streamlining operations

Tariefcheck? Check! 💡

The Tariefcheck is set to make a big impact. This user-friendly tool helps customers quickly and easily find potential savings while attracting new users. At the same time, it optimizes customer service operations. 

Energie.be values ACA Group's strategic thinking, critical questioning, flexible approach, and technical expertise, which highlighted the collaborative nature of the partnership. The project was completed successfully within months, demonstrating ACA Group's speed and efficiency. The Tariefcheck now plays a key role in Energie.be’s market strategy, positioning them for future growth and improving customer engagement.

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Let's work together!

Are you wondering of a custom made tool could help your organisation grow?

Contact us and we'll talk about the possibilities!

ACA mug mok koffie tas
Let's work together!

Are you wondering of a custom made tool could help your organisation grow?

Contact us and we'll talk about the possibilities!

ACA mug mok koffie tas
Let's work together!

Are you wondering of a custom made tool could help your organisation grow?

Contact us and we'll talk about the possibilities!

ACA mug mok koffie tas

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