Attentia, a provider in the HR and wellbeing services sector, needed to improve its customer journey and online presence but faced challenges with fragmented digital platforms. ACA Group developed a unified, future-proof website by consolidating multiple systems into one platform. This integrated web solution enhances the #OneAttentia experience, enabling customers to easily access services while improving operational efficiency, brand consistency, and digital engagement.

Aqtor!, a provider of orthopedic and mobility aids in the healthcare sector, faced inefficiencies in appointment management that impacted operational productivity and patient experience. ACA Group implemented Planit, a digital planning and scheduling system, to streamline appointment workflows and optimize resource allocation. This solution reduces administrative workload, improves care quality, and increases customer satisfaction by enabling faster, more efficient patient service.

VDAB, a public employment service in the government sector, needed to ensure continuity of its district work voucher system after its external provider discontinued the service. ACA Group developed a secure digital platform to manage and distribute electronic district work vouchers, ensuring compliance and operational reliability. This solution enables uninterrupted service delivery, supports local community work initiatives, and improves efficiency in voucher management and administration.

MuseumPASSmusées, operating in the cultural and tourism sector, aimed to improve access to museums but relied on a physical pass that limited efficiency and user insights. A digital mobile app was introduced in 2022 to provide access to over 240 Belgian museums and capture user data. This digital solution increased accessibility, reduced helpdesk inquiries, enabled data-driven insights, and strengthened customer engagement and loyalty, with more than 130,000 downloads.

The Flemish Department of Culture, Youth and Media (CJM), a public sector organization, aims to connect cultural institutions with citizens using historical data and personal interests but faced challenges in data sharing across organizations. ACA Group is implementing a data platform based on a data mesh architecture to enable decentralized data sharing and governance. This solution supports data integration, enables data-driven services, and helps launch personalized cultural experiences for the Flemish public.

Waste Vision, a provider of smart IoT solutions in the waste management sector, needed to optimize waste collection processes but faced inefficient routing and operational complexity. ACA Group developed a mobile navigation app that uses data-driven route optimization to streamline collection workflows. This solution reduces errors, improves efficiency, and supports sustainable urban waste management by enabling more effective and predictable collection operations.