Stad Hasselt, a local government organization in the public sector, wanted to improve digital access to municipal services through a mobile application but faced low usability and user adoption. ACA Group conducted UX audits and real-world user testing to optimize the app’s design and functionality. This resulted in a user-friendly mobile app with higher user satisfaction and improved accessibility to city services for residents.

Attentia, a provider in the HR and wellbeing services sector, needed to improve its customer journey and online presence but faced challenges with fragmented digital platforms. ACA Group developed a unified, future-proof website by consolidating multiple systems into one platform. This integrated web solution enhances the #OneAttentia experience, enabling customers to easily access services while improving operational efficiency, brand consistency, and digital engagement.

VDAB, a public employment service in the government sector, needed to ensure continuity of its district work voucher system after its external provider discontinued the service. ACA Group developed a secure digital platform to manage and distribute electronic district work vouchers, ensuring compliance and operational reliability. This solution enables uninterrupted service delivery, supports local community work initiatives, and improves efficiency in voucher management and administration.

MuseumPASSmusées, operating in the cultural and tourism sector, aimed to improve access to museums but relied on a physical pass that limited efficiency and user insights. A digital mobile app was introduced in 2022 to provide access to over 240 Belgian museums and capture user data. This digital solution increased accessibility, reduced helpdesk inquiries, enabled data-driven insights, and strengthened customer engagement and loyalty, with more than 130,000 downloads.

DNB Bank, a financial services institution, needed a scalable and flexible data management solution but lacked a decentralized data architecture. ACA Group provided guidance on Data Mesh principles and designed a self-service data platform that decentralizes data ownership and integrates with existing systems. This data platform improves data accessibility, enhances user experience, and supports scalable, data-driven decision-making aligned with DNB’s long-term growth strategy.

amfori, a global business association, needed a more flexible and scalable data analytics solution but relied on a limited dashboard that restricted insights and control. ACA Group developed a self-service BI dashboard that enables users to access, analyze, and manage data independently. This business intelligence solution improves data visibility, supports real-time analysis, and increases operational efficiency by enabling faster, data-driven decision-making.

AvioBook, a provider of aviation software solutions, needed to optimize internal processes for navigation database distribution while improving its external customer interface. Facing inefficiencies and outdated systems, the company sought a scalable digital solution. ACA Group supported the development of an optimized platform that streamlines data distribution workflows and modernizes the user interface. This solution improves operational efficiency, enhances customer experience, and supports reliable delivery of aviation data services.

Perform Europe, an EU-funded initiative in the cultural sector, aimed to enable cross-border collaboration between performers and presenters but lacked a scalable digital platform. ACA Group developed a user-friendly online platform using Firebase to support collaboration, data access, and content management across 40 countries. This cloud-based solution improves accessibility, reduces operational costs, and enables efficient coordination within the European performing arts ecosystem.

Liantis, a provider of HR and business support services, needed to migrate its on-premise Atlassian tools to a more scalable and reliable infrastructure. ACA Group implemented a cloud migration to AWS, using Kubernetes to enable container orchestration and auto-scaling. This cloud solution ensures high availability of over 99.9%, improves system scalability, and reduces infrastructure management overhead while supporting continuous service delivery.

OVAM, a public environmental agency in the waste and materials sector, needed a digital solution to support asbestos inspections and data collection for safer buildings. ACA Group developed a mobile-first inspection app with offline functionality, enabling experts to document findings, upload plans and photos, and synchronize data later. This solution improves field efficiency, ensures accurate data capture, and supports scalable asbestos inventory management.

Springer Nature, a global academic publishing company, needed to replace Microsoft SharePoint with a more cost-effective and integrated collaboration platform. ACA Group led the migration to Liferay DXP, designing a structured intranet with department-specific subsites, a custom migration interface, and the SimpleEdit plugin for document management. This enterprise collaboration solution improves content management, reduces costs, and enhances usability through a flexible, scalable digital workplace platform.

Energie.be, an energy provider in the utilities sector, wanted to help customers better understand and optimize their energy contracts but lacked a simple comparison tool. ACA Group developed the Tariefcheck, a web-based calculator that analyzes usage data to estimate potential savings. This digital solution improves customer insight, simplifies tariff comparison, and increases engagement by enabling users to quickly identify savings of up to €1,000 per year.