MLOZ modernized its outdated IT service desk with ASK Service Desk, a Jira Service Management solution. The new system offered a user-friendly self-service portal, seamless integrations, real-time reporting, and better security. The result? Improved efficiency, faster response times, and a future-proof ITSM platform that saves time and delivers a superior support experience.

Clarebout needed a scalable and efficient IT service desk to support its rapid growth. Their existing open-source system was no longer sufficient, so they were looking for a reliable partner to help them implement an innovative ITSM solution. 

Agentschap Natuur en Bos (ANB) needed a more efficient and transparent IT support system. We implemented a fully integrated Jira Service Management portal with asset management, streamlining support processes, enhancing reporting, and giving users greater independence. The solution provided a unified service experience across departments with improved efficiency and collaboration.

iText, a leading PDF software developer, needed a better way to manage and deliver its extensive knowledge base. Migrating from their website to a dedicated Confluence platform, they gained improved content organization, enhanced search functionality, and better SEO. Customizations using Scroll Versions and Scroll Viewport ensured version control and branding. The result is a user-friendly, easily searchable knowledge hub that empowers iText's global user base.

H.Essers, a leading European logistics company, transformed its IT support with an IT Service Management (ITSM) solution based on Jira Service Management, Confluence, and Insight. By streamlining workflows, enhancing automation, and improving transparency, the company significantly boosted efficiency and user experience.