Stad Hasselt, a local government organization in the public sector, wanted to improve digital access to municipal services through a mobile application but faced low usability and user adoption. ACA Group conducted UX audits and real-world user testing to optimize the app’s design and functionality. This resulted in a user-friendly mobile app with higher user satisfaction and improved accessibility to city services for residents.
Medi-Market, a retail company in the pharmacy and healthcare sector, needed to improve the ergonomics and efficiency of in-store stock management for shop assistants. ACA Group transformed the existing replenishment system into a Progressive Web App (PWA) optimized for handheld devices. This mobile solution streamlines stock processes, enhances usability, and increases operational efficiency across more than 70 stores.
Ketnet, a public media brand in the broadcasting and digital media sector, needed to revamp its fragmented ecosystem of apps and websites. The challenge was to define a clear product vision and improve user engagement for a young audience. Using Design Thinking, user research, and iterative development, a unified digital platform was created. This resulted in a data-driven ecosystem that continuously evolves based on user feedback, improving engagement and long-term scalability.
Stad Hasselt, a local government organization in the public sector, wanted to improve digital access to municipal services through a mobile application but faced low usability and user adoption. ACA Group conducted UX audits and real-world user testing to optimize the app’s design and functionality. This resulted in a user-friendly mobile app with higher user satisfaction and improved accessibility to city services for residents.
Medi-Market, a retail company in the pharmacy and healthcare sector, needed to improve the ergonomics and efficiency of in-store stock management for shop assistants. ACA Group transformed the existing replenishment system into a Progressive Web App (PWA) optimized for handheld devices. This mobile solution streamlines stock processes, enhances usability, and increases operational efficiency across more than 70 stores.
Ketnet, a public media brand in the broadcasting and digital media sector, needed to revamp its fragmented ecosystem of apps and websites. The challenge was to define a clear product vision and improve user engagement for a young audience. Using Design Thinking, user research, and iterative development, a unified digital platform was created. This resulted in a data-driven ecosystem that continuously evolves based on user feedback, improving engagement and long-term scalability.
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